Service Manager - Plumbing

Hindmarsh Plumbing was established in 1973 as a part of the Sarah Group, with the purpose of delivering superior commercial plumbing services across South Australia and Western Australia. We are experts in commercial and industrial construction, maintenance plumbing and water treatment. We strive to provide a value-add service to our clients, to the highest level of quality whilst not compromising on the safety of our people.

 

We are seeking a candidate to assist with building up our Service Division in Western Australia to cover all aspects of commercial plumbing.

What your day-to-day could look like
As a member of the Service and Maintenance Team and reporting to the National Service Manager, key responsibilities of the Service Manager will include;

 

• Oversee daily operations of the WA Service Division, ensuring service jobs are completed efficiently, safely, and to a high standard, while resolving operational issues as they arise.

• Engage with existing clients to maintain strong relationships, manage service expectations, and identify opportunities for additional work or long-term contracts.

• Identify and pursue new business opportunities, including quoting, tendering, and presenting the company’s capabilities to potential clients to support revenue growth.

• Manage and support the service team, including scheduling, performance management, recruitment, and training to ensure high morale, capability, and productivity.

• Monitor financial and operational performance, including budgets, margins, and KPIs, and report regularly to senior management while contributing to broader strategic planning initiatives.

 

Your can-do attitude, safety focus and passion for great service will set you apart from others. Talented and motivated team members can expect their careers to flourish with Hindmarsh Plumbing.

 

Why choose us?

We offer you the opportunity to have a career with us - not just a job! The successful candidate will become part of a friendly people-focussed team environment which focusses on the training, development and support of our team members. If you have a passion for plumbing and want to work for a company which is honest, ethical and focuses on their people so they can be best for our clients, then you need to apply now!

What we are looking for?

If you are a 'can-do' person, who thrives on new challenges; likes working in a team within a diverse environment; and consistently delivers to the highest quality, then you'll fit right in and we'd like to have you on our team.

You will possess the following experience, skills and qualifications:

• A current Western Australian Plumbers and Gas Fitters License;

• Current Class C Driver’s License;

• Experience in leading, mentoring and coaching teams to achieve ongoing success;

• Previous experience with process improvement;

• Knowledge and understanding of quality assurance processes as they relate to project management, hydraulic and mechanical plumbing;

• Knowledge and thorough understanding of the AS3500: National Plumbing Code, AS5601: Gas Installations and Plumbers, Gasfitters and Electricians Act 1995; and

• Ability to travel interstate from time to time.

 

Sounds exciting? Now is the time to join our team! 

 

Submit your application by hitting ‘Apply’ and we’ll get back to you shortly to let you know if you’re a fit. Any questions? Contact Daniel Hogan, National Service Manager on 0401 874 013.

 

All applications are managed through our employment website; just follow the ‘Apply for this job’ link below to submit or access more information.

 

Applications will remain open until 31/07/2025 or the position is filled.

 

We are an Equal Opportunity Employer