Electronics Technician

About Us

As one of Australia and New Zealand’s leading audio-visual distributors, Jands has provided professional audio, lighting and staging solutions since 1970.  With a portfolio filled with world-leading solutions and technologies, we are committed to providing innovative yet reliable solutions to the challenges faced by our customers and partners, which has been a winning formula for our continued growth.

About the Role

We are seeking an experienced Electronics Technician to join our specialised Service team based in Mascot responsible for providing a great experience for our customers who require support with service, repairs, warranties or spare parts.

This position is responsible for inspecting, testing, fault-diagnosing, troubleshooting, repairing and maintaining products across our distributed product range.  It’s an exciting opportunity for an individual with a mechanical aptitude, an affinity to solve problems and a passion to learn and apply knowledge – a brilliant way to power your career with an industry-leading employer!

Key responsibilities include:

• building and maintaining knowledge of new and existing products across our distributed products range;
• testing, troubleshooting, fault-diagnosing, modifying, updating and repairing products safely and in compliance with manufacturers’ guidelines, including firmware and hardware updates;
• collaborating with Service Administrators to provide quotes and repair timeframes and updates, so customer expectations can be effectively set and managed; and
• accurately documenting and maintaining records in required systems and platforms.

About You

At Jands, finding someone with the right capabilities, skills and experience is important.  Equally important is finding that individual who adds to our culture and is instrumental in shaping the next 50 years at Jands!

Key requirements for this role include:

• A qualification in Electronics, preferably a Trade Certificate III or equivalent.
• Current Drivers’ Licence – Class C minimum.
• Demonstrated experience working with audio visual, lighting and staging equipment will be highly advantageous.
• A mechanical aptitude or understanding and experience with circuit board re-work, including the ability to read, interpret and articulate circuit diagrams.
• Fault finding skills in digital and analogue electronics.
• Distributed Audio Network experience.
• Well-organised, with a customer-oriented approach.
• An effective communicator, both verbally and in writing.