Dispatch Coordinator

Custom Air Group is an established business 33 years strong, specialising in Design, Manufacture, Supply & Installation of Custom, Sleeper Cab Air Conditioning Systems & Customised Sleeper Cabin Fit outs. Our Head Office & Factory is based in Somerton Victoria.

We have several divisions that make up our company which cover Design, Metal Fabrication, Assembly, Painting, Installation & Upholstery.

Due to the continued growth of our company, we currently have an opportunity for a Motivated & Suitably Experienced - Dispatch Coordinator to join the team with any of the below preferred qualifications and attributes.

This role requires a self-motivated, responsible person with excellent Communication skills who is able to work unsupervised and as a part of a team, reporting direct to the Production Manager.

In addition, this person will as required be supporting our internal departments with Inventory control Inwards / Outwards.

To be successful, You will possess:

• Previous Experience in a similar role, a must.

• Receiving orders via e-mail or online via our e store and processing the orders accurately.

• Preparing and processing customer/dealer orders for dispatch, including order picking, packing, and labelling.

• Coordinating with the logistics team to schedule and arrange the safe and timely delivery of goods

• Maintaining accurate inventory records and reporting on stock levels

• Ensuring all dispatch documentation, including invoices and shipping documents, are accurate and complete

• Providing excellent customer service by responding to inquiries and addressing any dispatch-related issues

• Receiving and dispatching stock from our assembly Department ensuring all deliveries and labelled correctly and with sufficient detail to ensure delivery to the correct address.

• Ensuring the correct freight method is chosen to meet due date for deliveries.

• Assisting the Production Manager with a variety of related tasks.

• Working in a safe manner, complying with all relevant legislation and company approved policies and procedures.

• Maintaining the work area in a neat and tidy manner as well as general warehouse housekeeping

• Proven ability to work under pressure and multitask.

• Effective time management of workflow to meet deadlines.

• Strong communication skills.

• The ability to work without Management direction, use initiative and possess a positive attitude towards teamwork is critical.

• Microsoft Office Suite, computer skills are required.

• The ability to undertake the inherent physical tasks of the role in a safe manner.

• Excellent written skills

• Forklift ticket is required

• Current driver’s license - mandatory - Manual Preferred

• Automotive electrical understanding an advantage but not essential.

• Be clean & well presented.

• Display strong problem solving and decision-making skills. 

• Be highly motivated, willing to learn and advance yourself.

This is a full-time position Monday – Friday with opportunity for overtime.

Our company is successful, established and growing organisation looking to employ someone who is seeking a long-term position with job security.

A competitive salary, reflecting your level of skills and experience will be available to the successful applicant.

If you are ready to work for a dynamic team and industry leader, apply now!