IT Consultant

Join the ATI-Mirage Team – Enriching Lives, Empowering Organisations

Are you ready to take your IT consultancy and training expertise to the next level? ATI-Mirage, WA's premier training, consulting, and coaching organisation, seeks an exceptional IT Consultant to join our expanding team. With a legacy spanning over 30 years and with over 230,000 people trained, we've empowered countless organisations across WA with innovative solutions that enrich lives and drive success. We’re looking for a dynamic individual to amplify our impact even further.

Job Responsibilities:

As an IT Consultant, you will provide exceptional training and consultancy services to our clients. Your expertise in any of the following applications will be key: 

• Microsoft Power BI (including DAX)
• SharePoint Online (End User and Site Owner)
• Microsoft 365 Apps (Power Automate, Power Apps, Teams, Lists, Planner, Forms, Outlook)
• Microsoft Office 365 Suite (Excel, Word, Project, Visio, PowerPoint, OneNote, Access)
• Microsoft Excel VBA

Additionally, you will:

• Analyse and optimise current business processes, identifying opportunities for digital transformation and automation to enhance operational efficiency.
• Conduct business requirements gathering to support the introduction of new tools and methodologies that improve training delivery, reporting, and business processes.
• Evaluate, recommend, and facilitate the implementation of digital solutions and software applications to optimise efficiency and enhance business operations.
• Work closely with business stakeholders to define and document requirements for new IT system implementations.
• Design and implement automated systems and workflows for streamlining administrative tasks, managing course schedules, and improving operational processes.
• Develop and generate reports and data analysis insights to support decision-making and drive continuous process improvement.
• Create and maintain technical documentation, user guides, and process workflows for internal systems and applications.
• Collaborate with stakeholders to ensure successful system deployment and integration.
• Develop and deliver training sessions and knowledge transfer workshops to facilitate effective user adoption of newly implemented business systems and digital tools.
• Act as a liaison between business units and IT teams, ensuring alignment between business needs and system capabilities.

Essential Requirements:

• Business acumen to understand clients' needs
• Strong problem-solving skills: Ability to analyse and address complex IT issues for clients.
• Consultative approach: Experience in providing tailored IT solutions and strategic advice to clients.
• Project management experience: Proven ability to manage IT projects from inception to completion.
• Client relationship management: Skilled in building and maintaining long-term client relationships.
• Continuous learning: Commitment to staying updated with the latest IT trends and technologies.
• Proven track record in face-to-face, classroom-based end-user IT training
• Experience delivering both online and in-person training programs
• Charismatic and engaging personality
• Minimum of 2 years’ experience as an IT Consultant/Trainer
• Willingness to occasionally travel within Perth Metro & Regional WA
• Advocate for ATI-Mirage, driving referrals for future business

Desirable Requirements:

• Demonstrated proficiency in a comprehensive suite of Microsoft 365 applications, including but not limited to Power BI, Dax, SharePoint, Teams, OneDrive, and Power Platform.
• Expertise in leveraging Microsoft 365 tools to drive business efficiency and productivity.
• Proven ability to customise and integrate Microsoft 365 solutions to meet specific client needs.
• TAE40110/TAE40116 Certificate IV in Training & Assessment
• Experience in fee-for-service consulting and training
• Experience working with corporate/resource clients and the government sector
• Microsoft Office Specialist certification
• Out-of-the-box thinker for innovative IT consulting
• Excellent communication skills: Ability to convey complex technical concepts in a clear and understandable manner. 

Qualifications and requirements: 

• Professional IT qualifications with real-world business experience.  

What's in It for You?

• Collaborate with a creative and high-performing team
• Engage in a dynamic environment that values individual strengths
• Make a meaningful impact by fostering skill development and behavioural change
• Showcase your adaptability, creativity, and attention to detail
• Enjoy the satisfaction of contributing to lasting transformations 

Ready to Make a Difference?

If you're excited about the prospect of joining ATI-Mirage as an IT Consultant, take the next step by applying now. Click the "Apply" button to submit your resume and a cover letter addressing the role's requirements. Candidates outside Western Australia with valid Australian residency/work rights are encouraged to apply.

Explore the range of courses offered at ATI-Mirage on our website: www.ati-mirage.com.au 

Elevate and grow your IT training career with ATI-Mirage.