Administration Officer

FOR JANUARY 2025 COMMENCEMENT

Macallan College is seeking an experienced and enthusiastic Administration Officer to join our growing multicultural team. 

Macallan College is an established international vocational education provider, operating five campuses across Australia, teaching courses in automotive, carpentry, hospitality, business & English language.

We are looking for a motivated and self-driven individual with the ability to work autonomously who can support our growing business. Located in East Brisbane, you will work with a supportive and friendly team who are committed to ensuring that our operations are effectively supported, and our students have the best experience possible. 

Essential: 

• Demonstrated experience in the field of administrative work and accurate data entry
• Understanding of efficient resource allocation across multiple simultaneous requirements
• High level of communication, customer service and interpersonal skills with demonstrated ability to establish positive relationships in multicultural teams including colleagues, supervisors and clients
• Excellent time management and organisational skills with an ability to meet competing deadlines
• Demonstrated proficiency of computer skills including Microsoft Office 365 Suite 
• Ability to perform accurate and efficient data entry and reporting
• Demonstrated track record of proactively following up, and resolving, client enquiries 
• Commitment to excellence and accuracy across all work tasks including attention to detail
• Excellent English language ability in reading, writing and vocabulary
• A current National Police Clearance (NPC) or ability to obtain one.

Desirable: 

• Demonstrated understanding of RTO operational requirements.
• Demonstrated experience in the coordination and resolution of client complaints
• Demonstrated high level competence using and/or managing Student Management System software (aXcelerate), including data entry, reporting, extracting and analysing accurate data.
• Experience in payroll / finance software (Xero)
• Experience with compliance and continuous improvement processes
• Current knowledge of compliance requirements relevant to the sector, including: SRTOs 2015, CRICOS, ESOS ACT and National Code 2018
• Recent experience within an International College/RTO or Higher Education Provider highly regarded
• Bilingual. 

All applications should include: 

• Resume
• Cover letter
• 2 recent and relevant referees.

This is your opportunity to join a driven, energetic and positive team focused on delivering quality training and real outcomes for our students!