S
Application Analyst
SG Fleet Group Ltd
Trades & Services / Automotive Trades
Posted 30/09/2024
Closed 14/10/2024
Sydney - North Shore & Northern Beaches, Pymble, New South Wales
Full time
Not specified
WHO WE ARE
We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees.
https://www.sgfleet.com/au/about-us/careers
OUR CULTURE
When adding a new member to the SG Fleet Group family, we look for people who embody our values, allowing us to provide an unparalleled customer experience. You will have the opportunity to thrive in a positive and fun atmosphere where everyone is valued and recognised for their efforts, whilst being a part of an amazing team.
SOME OF OUR PERKS INCLUDE
The Application Analyst is responsible for ensuring the smooth operational management and support of critical applications within the organization. This role involves daily task management, log review, monitoring management, and comprehensive application support and troubleshooting. The role will also collaborate with cross-functional teams to maintain and enhance application performance, address technical issues, and support business objectives.
The major responsibilities of this position include but are not limited to:
• Execute daily operational and support tasks related to application management, security, compliance, monitoring,
performance, and availability
• Provide technical and application troubleshooting support for end-users
• Undertake various project and bulk operational tasks
• Respond to monitoring alerts, diagnose issues, and escalate as necessary
• Analyse log data to detect and remediate anomalies, performance issues, and security threats
• Analyse application performance metrics and identify areas for improvement
• Maintain accurate and up-to-date documentation for all managed applications
Essential
• Solid experience in IT Operations Management
• Proven experience in end-to end operational management of applications and services that reside onpremise
and in the cloud. This includes, system administration, cloud computing, scripting and automation,
database management, monitoring and performance management, and incident and problem management
• Strong log analysis, root cause analysis, and technical problem-solving abilities
• Good understanding of monitoring processes and solutions (e.g. AppManager, Azure Monitor, Application
Insights etc.)
• Experience with administration and management of cloud technologies
• Experience with scripting languages (e.g. Python, PowerShell) and automation tools
• Experience with database management and database troubleshooting (e.g., Microsoft SQL, Postgres)
• Good communication and interpersonal skills, with the ability to collaborate effectively across teams
Desirable
• Knowledge of asset financing / fleet leasing products
• Admin experience with Atlassian toolsets including Jira, Confluence and Bitbucket
• Software development experience
• Certification in relevant technologies (e.g., ITIL, Azure, Microsoft Dynamics 365)
• Experience with Dynamics 365/Power platform, Reporting and Analytics (Power Bi, Databricks etc)
WHAT'S NEXT
We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging and offer work-life balance and career development.
We are a proud equal opportunity employer. Resumes may be sent, and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.
We are a financial services company that specialises in fleet management, vehicle leasing and salary packaging, with a presence across Australia, the UK and NZ. A total portfolio under management of $2.5 Billion and over 1200 employees.
https://www.sgfleet.com/au/about-us/careers
OUR CULTURE
When adding a new member to the SG Fleet Group family, we look for people who embody our values, allowing us to provide an unparalleled customer experience. You will have the opportunity to thrive in a positive and fun atmosphere where everyone is valued and recognised for their efforts, whilst being a part of an amazing team.
SOME OF OUR PERKS INCLUDE
- Recharge and relax with up to four extra days of leave each year. We call them Wellness days
- We offer industry-leading 20 weeks of paid parental leave
- Save plenty with vehicle salary packaging
- Monetary service milestone awards
- Recruitment referral bonus
- Discounted mobility products and services
- Flexible work arrangements
- Career progression opportunities
- Education support towards your growth, including an individual learning budget per year, free access to LinkedIn Learning and more
- Two paid volunteer days each year to give back to causes that matter to you
- Health and wellbeing support including a subsidy and an innovative Employee Assistance Program
The Application Analyst is responsible for ensuring the smooth operational management and support of critical applications within the organization. This role involves daily task management, log review, monitoring management, and comprehensive application support and troubleshooting. The role will also collaborate with cross-functional teams to maintain and enhance application performance, address technical issues, and support business objectives.
The major responsibilities of this position include but are not limited to:
• Execute daily operational and support tasks related to application management, security, compliance, monitoring,
performance, and availability
• Provide technical and application troubleshooting support for end-users
• Undertake various project and bulk operational tasks
• Respond to monitoring alerts, diagnose issues, and escalate as necessary
• Analyse log data to detect and remediate anomalies, performance issues, and security threats
• Analyse application performance metrics and identify areas for improvement
• Maintain accurate and up-to-date documentation for all managed applications
Essential
• Solid experience in IT Operations Management
• Proven experience in end-to end operational management of applications and services that reside onpremise
and in the cloud. This includes, system administration, cloud computing, scripting and automation,
database management, monitoring and performance management, and incident and problem management
• Strong log analysis, root cause analysis, and technical problem-solving abilities
• Good understanding of monitoring processes and solutions (e.g. AppManager, Azure Monitor, Application
Insights etc.)
• Experience with administration and management of cloud technologies
• Experience with scripting languages (e.g. Python, PowerShell) and automation tools
• Experience with database management and database troubleshooting (e.g., Microsoft SQL, Postgres)
• Good communication and interpersonal skills, with the ability to collaborate effectively across teams
Desirable
• Knowledge of asset financing / fleet leasing products
• Admin experience with Atlassian toolsets including Jira, Confluence and Bitbucket
• Software development experience
• Certification in relevant technologies (e.g., ITIL, Azure, Microsoft Dynamics 365)
• Experience with Dynamics 365/Power platform, Reporting and Analytics (Power Bi, Databricks etc)
WHAT'S NEXT
We'd love to hear from you if you're ready to take on your next challenge at a company that embodies diversity and belonging and offer work-life balance and career development.
We are a proud equal opportunity employer. Resumes may be sent, and interviews may take place prior to closure date for applications. To give yourself the best chance of selection, please do not leave your application to the application 'close' date. As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.
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